Saudi Telecom chooses Wavetec for Queue Management System solutions

Released on: December 17, 2007, 3:35 am

Press Release Author: Wavetec

Industry: Electronics

Press Release Summary: Saudi Telecom has decided to standardize all their Al-Jawal
Customer Service sites with Wavetec's Electronic Queuing System. Four new Customer
Service Centers in Riyadh and Makkah have been completed and further ten centers are
expected to be commissioned by year end.

Press Release Body: Saudi Telecom has decided to standardize all their Al-Jawal
Customer Service sites with Wavetec's Electronic Queuing System. Four new Customer
Service Centers in Riyadh and Makkah have been completed and further ten centers are
expected to be commissioned by year end.

Saudi Telecom's Al-Jawal Mobile service is the largest GSM provider in the Kingdom
of Saudi Arabia. It is currently investing greatly in modernizing their Customer
Service centers. To achieve a higher level of customer satisfaction and provide a
more modernized environment STC relied on WAVETEC's Electronic Queuing system -eQTM.


eQTM - Wavetec's Electronic Queuing system is a market leader in the Middle East
with deployments in numerous nationwide Telecom companies. Saudi Telecom has joined
a large list of prestigious Telecoms including the likes of Etisalat, Orascom,
Hits-Unitel and Telenor that are using Wavetec eQTM to best cater for their
customers.

"We look forward to providing state of the art Queuing experience to all customers
in the Kingdom. Our EQ is specially customized for the telecom sector's requirements
and its Touch Screen interface is a first for any telecom company in the Kingdom."
Fahad Khan Chief Operating Officer - Wavetec.

Wavetec:

Wavetec is renowned for providing customized technology solutions to numerous high
profile clients globally. It is a leading manufacturer of both, wired and wireless,
information display systems and electronic queue management systems.

For more information visit: http://www.wavetec.com



Saudi Telecom - Al Jawal:

ALJAWAL was launched in 1996 and considered one of the largest GSM network in the
Arab world, it covers most of the urban areas including all highways and most of
country roads within the Kingdom. At ALJAWAL, we are keen to keep up with the latest
technology by offering more than the basic GSM voice service.
Therefore, we offer our valued customers additional value added services based on
these new technologies enabling them to partner with us while we thrive to maintain
the highest customer satisfaction.

For more information visit: http://www.stc.com.sa






Web Site: http://www.wavetec.com

Contact Details: Adeel Suhail
Cell:92 3332379812
E-mail:adeelsuhail@wavetec.com

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